Contact Us

Site and Services are for U.S. residents only.

We are always available to help you.

Ascensia Diabetes Care offers comprehensive Customer Support for both Consumer and Health Care Professionals.

Our Customer Support provides:

You can play an important public health role by providing feedback on any adverse reactions or other product

issues you’ve encountered with Ascensia Diabetes products.


To report an adverse event or to voluntarily report an error or issue with a Ascensia Diabetes product please

call one of our customer service representatives at 1-800-348-8100 or contact the FDA/Medwatch at this link:

http://www.fda.gov/Safety/MedWatch/HowToReport/